Local Porsche retailer Porsche Centre Wolverhampton was last night named ‘New Retailer of the Year’ at the Automotive Management (AM) Awards.
Recognising best practice across the automotive industry, the awards are held annually and attract a high calibre of entry.
The team attend a glittering black-tie awards ceremony, where they were awarded for their hard work and a successful first year of trading.
Centre Principal Simon Priest commented: “We’re all over the moon to have won the New Retailer of the Year category. I’m so proud of the team at Wolverhampton and the incredible hard work they’ve put in to make the centre a success and it’s fantastic that the industry has recognised that too. We all had a great night and look forward to another year of delivering top service for our customers.”
Undoubtedly the cars are the stellar stars of the landmark showrooms, but their defining clean-line elegance is reflected in the prestigious build project and its distinctive architectural design. It is a place to browse at leisure without the irritating trespass of sales people.
“You’ll not find any of my sales executives chasing after customers in the showroom. It doesn’t work like that here. No-one gets jumped on. If they need help, customers are introduced to a sales executive. It’s a very relaxed customer experience,” says Simon.
The centre, that has floor space for 30 cars in the showroom and room for more than 100 outside, offers a Direct Dialogue analysis bay where owners can receive on-the-spot diagnosis by a trained Porsche technician prior to any necessary work being undertaken, a 16-bay workshop and dedicated MoT bay.
In addition, there is a service loan fleet, and local collection and delivery of cars needing service and repairs.
Porsche Centre Wolverhampton opened in April 2016 and just 12 months later was one of the most successful Porsche Centres in the network, and currently celebrates a more than 95% customer satisfaction rate in both sales and service thanks to a hardworking and dedicated team.
Photo Captions: Steph McGovern, BBC Business and Finance, (centre) Simon Priest, Principal Porsche Centre, Wolverhampton, Reporter Mark Gow, Sales Director, DSG Finance, Porsche Team, Wolverhampton
Please visit Porsche Wolverhampton’s website at http://www.stratstone.com/dealers/porsche-centre-wolverhampton/